Managing Tomorrow's High-Performance Unions

By

Thomas A. Hannigan

Publishers: Quorum Books (hard cover for $109.95) & Information Age Publishing Inc. (soft cover for $31.95)  (Buy on line and receive a discount.) 

Contents

Preface

Managing is a specific work. As such it requires specific skills. . . . No manager can expect to master all these skills. But every manager needs to understand what they are, what they can do for him, and what they require of him. Every manager needs basic literacy with respect to essential managerial skill.            Peter F. Drucker, Management Tasks, Responsibilities, Practices

Acknowledgments

The union�s task is to define the interests of workers in all sections in which their rights are concerned. The experience of history teaches that organizations of this type are an indispensable element of social life, especially in modern industrialized societies. . . . They are indeed advocates for the struggle for social justice, for the just rights of working people in accordance with their individual professions.                          Pope John Paul II, Encyclical on Human Work

It is characteristic of work that it first and foremost unites people. In this consists its social power: the power to build a community. In the final analysis, both those who work and those who manage�must in some way be united in this community.        Pope John Paul II, Encyclical on Human Work

Basic Union Functions 

Linking Basic Union and Management Functions

Summary 

Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.    Thomas J. Peters and Robert H. Waterman, Jr., In Search of Excellence

It is not by consolidation, or concentration of powers, but by their distribution, that good government is effected.   Thomas Jefferson, Autobiography

Culture and Tradition 

External Environment 

Structure and Governance 

Summary 

The effective executive is, first of all, expected to get the right things done.   Peter F. Drucker, The Effective Executive

Character and intelligence. The poles your talent spins on, displaying your gifts. It isn�t enough to be intelligent; you must also have the right character.     Baltasar Gracian, The Art of Worldly Wisdom:: A Pocket Oracle

History of Management 

Management and the Manager 

Resource Allocation 

Managing Nonprofit Organizations

Managing Consultants 

Managing Time 

Summary 

Badness you can get easily, in quantity: the road is smooth and it lies close by. But in front of excellence the immortal gods have put sweat, and long and steep is the way to it, and rough at first. But when you come to the top, then it is easy, even though it is hard.    Hesiod, c. 700 B.C., Works and Days

With regard to excellence, it is not enough to know, but we must try to have and use it.    Aristotle, Nicomachean Ethics

Bias for Action 

Close to the Customer 

Autonomy and Entrepreneurship 

Productivity through People 

Hands-on, Value-Driven 

Stick to the Knitting 

Simple Form, Lean Staff 

Simultaneous Loose-Tight Properties 

New Attributes 

Summary 

In essentials unity, in action freedom, and in all things trust. And trust requires that dissent come out in the open and that it be seen as honest disagreement. Aristotle (384-322 B.C.)

Good, the more communicated, more abundant.  John Milton (1608�1674), Paradise Lost

Interpersonal Communication 

Organizational Communication 

Communication and Information 

Communication and Management 

Contemporary Communication Practice Theory 

Communication Barriers 

Summary 

When it comes to creating the best decisions, what will matter henceforth is collective brilliance�not individual brilliance. Anonymous

Weigh matters carefully, and think hardest about those that matter most. Baltasar Gracian, The Art of Worldly Wisdom: A Pocket Oracle

Decision Theory 

Risk and Probability 

Risk and Ethics 

Summary 

An achievement today is but a challenge for tomorrow.   Eric Hoffer, The Ordeal of Change

A clear structure which enables people to work within clear boundaries in an autonomous and creative way.       Rosabeth Moss Kanter, The Change Masters 

High-Performance Union Planners 

High-Performance Union Organizers 

Summary 

 

In a free society the leader must follow the people even when he leads them. Eric Hoffer, The True Believer

There is a measure in all things.   Horace, Satires, 35 B.C.

High-Performance Union Directors 

High-Performance Union Controllers 

Summary 

Selected Bibliography 

Index